Entrepreneurs
Jerome Droesch’s Vision for a Healthier Future by empowering Lives Globally
Jerome Droesch, CEO of Cigna Insurance for the Middle East, Africa, and Southeast Asia, has perfectly epitomized the best combination of leadership, innovation, and market knowledge. With a career of nearly three decades and a proven track record in the global insurance sector, Droesch has led the expansion and growth of Cigna in key regions. His ability to drive cross-continental teams with differences in culture and his exposure to the needs of individual local markets has made Cigna at the forefront of the global health insurance industry. In addition, during his tenure, customer-centric solutions, technology assimilation, and emerging growth continue to set new standards that have never been seen before.
Jerome Droesch is a French citizen who has contributed immensely to the health insurance industry, especially while at Cigna Insurance. Based in the United States but with a regional base in the UAE, Cigna has managed to rise to the ranks of global health services leaders. Droesch’s appointment as the CEO for Middle East, Africa, and Southeast Asia marked a turning point in the Cigna strategy to further expand its footprint in the high-growth regions. His leadership has led to tremendous progress, with Cigna aiming for 30% revenue growth in the Middle East by 2021. This expansion is a reflection of Droesch’s strategic focus on aligning Cigna’s offerings with local demands and leveraging regional expertise. His recent promotion to oversee Southeast Asia is a testament to his ability to navigate emerging markets and maintain Cigna’s growth trajectory even in the most complex environments.
Prior to his appointment to Cigna, Droesch had a rich experience over more than 27 years at AXA Group in the senior roles. In him, Cigna acquired extensive experience related to GCC as well as its acquaintance of navigation of complexities of an international market. He soon emerged as the regional director for Saudi Arabia and rapidly showed his potential to understand local customers’ needs with an international perspective. Droesch has provided a long history of extensive experience that would have been helpful for the management of Cigna to expand and succeed in Middle East, Africa, and Southeast Asia.
At Cigna, Droesch is also a member of the company’s boards across its operations in India and Turkey. Furthermore, Droesch chairs the Insurance Management Services Board at Dubai’s International Financial Centre, thereby ensuring that Cigna fully adheres to the standard of excellence across international lines. These roles enable Droesch to play key roles in determining the multi-regional strategy for Cigna and hence continue delivering quality healthcare solutions in their mission across the world.
Droesch has led Cigna to take aggressive steps toward integrating technology and data-driven solutions into its insurance products. Southeast Asia, which boasts an economic growth momentum and a burgeoning need for digital healthcare solutions, provides great opportunities for Cigna. Droesch’s approach for the region is to expand product offerings while enhancing service excellence. Under him, this is furthered with the provision of affordable and accessible insurance products for individual and corporate needs. This portfolio by Regional Health Solutions under him seeks simplicity and customer-centeredness-a strong anchor in the growth process of Cigna in those diverse markets.
Droesch has led the charge of Cigna in making innovative technologies available in the insurance business. This is through provision of telemedicine services, virtual consultation services, and analytics solutions which improve consumer experience and promote good health results. Through innovative technology utilization, Droesch has positioned Cigna to lead health insurance globally. It is, therefore ready to serve three continents and ever-changing needs of consumers.
Above the quest for business expansion, Jerome Droesch believes in Cigna’s core values of promoting health and vitality around the globe. He advocates for activities that resonate with the wellness and preventative care of which is needed in the communities around the globe where Cigna operates. His leadership in Cigna encourages team efforts through people around the world who aim to contribute to the mission of improving health in individuals and communities. Droesch continues to be an advocate for sustainability and socially responsible business, making Cigna’s business goals compatible with a more significant movement around the world for improved access and outcomes to health.
Advocating for women leadership and support of gender balance in the insurance and healthcare sectors are part of Droesch’s leadership approach. Inclusivity, diversity, and empowerment remain underpinning principles for the Cigna corporate culture under Droesch’s guidance.