Valenzia Jihsuan Yap: Simplifying Insurance Through AI-Driven Innovation

Valenzia Jihsuan Yap is the Founder of PolicyPal, an insurtech platform designed to make insurance easier to understand, manage, and optimize for everyday consumers. By leveraging artificial intelligence, PolicyPal helps users gain clarity over their coverage while offering personalized recommendations tailored to individual needs.

Rethinking How Consumers Engage With Insurance

Valenzia founded PolicyPal with a clear vision—to remove the complexity and confusion traditionally associated with insurance. The platform enables users to digitize their policies, track coverage in one place, and receive insights that help them make smarter insurance decisions. Through data-driven personalization, PolicyPal transforms insurance from a static product into a dynamic, user-focused experience.

A Strong Foundation in Banking and Digital Strategy

Before launching PolicyPal, Valenzia built a solid career in finance and digital transformation. She previously served as an Assistant Vice President at OCBC Bank, where she played a key role in launching and managing multiple digital business initiatives. Her experience across marketing, business development, product design, operations, and strategy has been instrumental in shaping PolicyPal’s growth and product direction.

Leading the Future of Insurtech

Valenzia’s leadership reflects a balance of technical innovation and business insight. By combining AI technology with a deep understanding of consumer behavior, she continues to redefine how individuals interact with insurance products.

Through PolicyPal, Valenzia Jihsuan Yap is helping to build a future where insurance is more transparent, accessible, and personalized—putting control back into the hands of consumers.