National General Insurance: A Century of Innovative Insurance Solutions

National General Insurance, operating company of Allstate since 1920, continues to play a foundation role in the US insurance marketplace. Emphasis is always on innovative solutions in insurance, customer-centric services, and an extensive network of independent agents who make quality coverage accessible at an affordable price. Whether auto, home, or even specialty insurance, this firm has carved out a niche as a responsible and progressive provider to meet millions of Americans’ needs. Here’s what makes National General unique and why it continues to be at the forefront of protecting what matters most.

National General Insurance, an Allstate company, is one of the biggest providers of insurance in the United States. The company offers all types of insurance products developed to satisfy every kind of need for individuals and businesses. Since its inception in 1920, the firm has been dedicated to helping people protect their most important assets. National General has unwaveringly adhered to the principle of producing quality coverage at a competitive price, considering innovation, empathy, and putting the customer first, with dedication.

National General’s philosophy is based on the company’s values that have been unchanged since the early days of this company. It integrates these principles into all aspects of the business and for quality and innovation. National General Focuses on three key pillars, from which the most critical are the following: Innovative Solutions and Products: The landscape of insurance is never static; rather, it is constantly changing. National General prides itself in staying ahead of the curve with innovative insurance products. They continually develop new services and solutions that offer their customers greater peace of mind in such ways as improving what they have or creating offerings for emerging needs.

No claim is stressful and, most times costly; hence National General puts emphasis on fast, fair, and compassionate claims resolutions. This is the primary commitment to customer experience so as to ascertain that claims are processed with a sense of urgency, ease, and swiftness and that whatever support and counselling may be required from clients during trying moments is addressed.

Leveraging Technology to Enhance Customer Experience National General leverages advanced technology for optimum convenience on behalf of clients in the insurance process. From online claims filing through making insurance quotes personalized via data analytics, they utilize the most current tools to enhance customer experience, all the way from when the policy is bought to when it is most needed in relation to getting help.

Over 55,000 independent agents across the United States is another pillar of National General’s success. The agent network assists in delivering specific insurance products suitable for every customer based on his or her requirements and needs. Independent agents, unlike captive agents, work directly with a group of multiple insurers, thus allowing them to offer customers the best possible policies without any bias that comes with brands.

These independent agents represent National General in communities throughout the United States and bring a local, personalized approach to insurance. Their customers can always rely on these agents to present them with objective advice regarding the appropriate policies and rely on them when they need assistance. With an independent agent selecting National General, you will have a dedicated advocate focused on securing the best coverage to match specific needs.

National General continues to be an innovator with the customer-centric approach of believing that convenience is the biggest priority in an increasingly fast-paced world. Its embrace of technological advancement easily facilitates an online quote request, policy purchase, and claim filing through National General. Whether it’s through the use of online tools, direct contact with an independent agent, or utilizing 24/7 customer service, National General offers options to get there. It has also launched user-friendly mobile applications and internet-based portals that enable the company’s policyholders to navigate through their insurance requirements from any location at any time of day. Such an application of technology is simply a continuation of National General’s evolution process, which is constantly aimed at improving customer satisfaction and, in the process, retaining its leadership status in the insurance sector.

For over a century, National General has been in operation within the insurance industry, thus earning the confidence of millions. From its inception as an early leader in auto insurance to its current status as one of the many business units within Allstate, National General is devoted to meeting customer needs with reliable, affordable, and innovative insurance products. The independence through an aggressive independent agent network combined with a commitment to customer service and a diversified product portfolio makes National General a true leader in the industry, committed to protecting what matters most.