Founder of The SMART Taxi, Dhruvam Thaker

Dhruvam Thaker is the founder of The SMART Taxi, a call-based taxi service dedicated to providing the best in class cab riding experience, tailored specifically for business people and corporations. To achieve Customer delight, it is a perfect blend of exceptional service quality, cutting-edge feature offers, great hospitality, and professionalism, all available at an affordable price.

It all began in 2012 when he was working for an MNC and taking taxis. Every component of ride-hailing caught his attention, and it wasn’t up to par for what the clients were paying. Poor automobile conditions, impolite drivers, and other concerns remained consistent throughout all of his travels.
Traveling via plane and staying in hotels, on the other hand, were amazing experiences. Dhruvam resigned from his job and began conducting market research to analyze his concept. He prepared a survey questionnaire with ten questions relating to his concept cab and began asking corporate users to rank his concept on a scale of 1-5 through random interactions. He completed 163 surveys in one week and received an average rating of 4.6/5, which was a sign of things to come for his dream business.

In 2016, he started with one cab, which he drove himself to in Ahmedabad, Gujarat, and now the company has over 920 cabs and services available throughout 42 cities in India and is fast expanding. By 2025, they want to be “India’s number one cab company in terms of client satisfaction.” His future ambitions include team building, marketing, product innovations, investment, and expansion, all of which he is pursuing with zeal.

Everyone who knows Dhruvam Thaker understands how hard he works and how inspiring his tale is. A soft-spoken person who aspires to be India’s number one taxi service. In the startup industry, he is absolutely someone to keep an eye on.