Entrepreneurs
Evolving Connectivity: How e& is Shaping Global Telecommunications
This UAE-based firm was transformed from a state-owned organization into one of the world’s leading telecommunications companies with millions of subscribers in its network. Its pinnacle of success not only saw it revolutionize connectivity in the Middle East but also enabled it to achieve a global footprint through the strategic introduction and partnerships of different innovations. Let’s delve into how e& writes the future for telecom.
Etisalat was started as a joint venture between the UAE government and a British company in 1976. The UAE government, however, took control of Etisalat as the majority shareholder during the early years of the 1980s; hence, it established itself as a big telecom operator in the country. Fast forward to 2022, the company branded over to e&, ushering in a new chapter in its quest to transcend traditional telecommunication avenues and into digital services, including innovation in technology. Today, e& ranks as the 16th largest mobile network operator globally by subscribers, serving as a telecommunications hub in the Middle East and Africa. Being the largest carrier of international voice traffic and connecting regions through its robust infrastructure, the company also makes it a flagship. e& operates in over 15 countries with more than 40,000 employees-strong workforce-the very epitome of successful international expansion.
The growth of e& has been impressive in terms of financial aspects. At the end of 2021, the company had consolidated revenue at AED 53.3 billion, and the net profit was AED 11.1 billion. e& continues its great run with revenue of AED 13 billion so far in 2023. Its diversified portfolio representing mobile, broadband, digital services, and business solutions are a part of e&’s success. Innovative internet packages like eLife 10G and 5G Ultra Fusion ensured that it kept its leading edge status in consumer services. Business solutions ranging from cloud services to facilities management helped expand reach into the corporate sector.
e& claimed to be the first telecom operator in the Middle East to start commercial 5G network in the year 2018. This achievement was a precedent for the growth of technological advancements in the region while setting e& as a visionary innovator. With the 5G network, the technology would be delivered at much faster speeds and lower latency along with vastly increased use cases such as autonomous automobiles, smart cities, and healthcare. The global-scale influence was further fueled by international market investments into e&. The company has highly invested in Africa and Asia, claiming shares in telecommunication firms and expanding the size of operations. The takeover of the 14.6% shareholding in Vodafone Group during the year 2023 featured one of the highest moments in international dealings. The move has been labeled hotly contested because of claims to national security and has elicited reactions from the British government.
e& has, in the European market, invested in PPF Telecom Group and bought a 50.1% stake for this expansion. The expansion exemplifies company ambition to strongly establish itself in international markets and be a leader in global telecommunications. e& is leading many innovations in the tech spectrum: from cloud services to digital transformation, with its portfolio being quite diversified in positioning it not only as a telco provider but also as a tech company carving the future of digitization.
As with all multinational corporations, e& faces its share of challenges. The major ones are increased global competition in the telecom sector, potential issues with regulatory concerns, and geopolitical risks given the investments e& maintains in Europe and Africa. However, it is well situated atop this adversity because of a great leadership team with a keen sense of vision for future growth.