BUSINESS
Pawan Gupta The Visionary behind the Evolution of PP Jewellers
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From its humble beginnings in Delhi’s iconic Sadar Bazaar, PP Jewellers has evolved into a sought-after brand in the world of fine jewellery. Pawan Gupta, the Founder and Director of PP Jewellers, shares the inspiring journey of the company’s growth and offers insights into the changing landscape of jewellery buying trends.
The Genesis of PP Jewellers:
In 1980, PP Jewellers started as a family-run business, marked by modest operations and a strong emphasis on craftsmanship. Pawan Gupta played a hands-on role in the early days, meticulously perfecting jewellery finishing to reduce labour costs. Initially, the brand specialized in crafting exquisite silver jewellery before gradually expanding into gold, diamonds, platinum, and even polki.
The path to success for PP Jewellers was characterized by several phases, including shifts within the family business and diversification attempts, such as venturing into the garments sector, which was later discontinued. However, a significant turning point occurred in 1992 when the company ventured into wholesale jewellery. This strategic move set the stage for PP Jewellers’ transformative journey.
Operating from a 30,000 square-foot store in Karol Bagh between 2012 and 2020, PP Jewellers continued to build its reputation and customer base. In April, the company opened a sprawling 10,000 square-foot store in Delhi’s South Extension, further solidifying its presence in the industry. PP Jewellers expanded its offerings to include various types of jewellery, including dinner sets, and recently introduced a range of silver furniture.
Changing Trends in Jewellery Buying:
The jewellery industry is a significant contributor to India’s GDP, accounting for seven percent of the total. Pawan Gupta highlights that India ranks among the world’s largest consumers of gold, driven by the emotional value attached to this precious metal and its perceived role as an investment vehicle. Despite changing preferences and rising gold prices, gold jewellery buying is experiencing a resurgence.
Customers, especially the educated upper class, are returning to gold as their preferred choice. The shift in buying behaviour is characterized by a preference for more contemporary and versatile designs. Modern brides are opting for simpler and sleeker gold jewellery pieces, such as chains, lockets, and delicate necklaces, to complement their evolving fashion choices. The emphasis is on variable jewellery that aligns with personal style rather than viewing it solely as an investment.
Challenges and Competition:
While gold prices have surged, it has also put pressure on profit margins, exacerbated by the price volatility that followed the COVID-19 pandemic. Additionally, the government’s decision to impose higher customs duties on gold imports added to the industry’s challenges.
PP Jewellers faces competition from industry giants like Malabar Gold, Kalyan Jewellers, and others. However, Pawan Gupta points out that PP Jewellers targets a customer segment with a preference for regional and local designs, where competition from pan-India or global players is less intense.
The pandemic presented its own set of challenges, with store closures during lockdowns. To adapt, PP Jewellers initiated a video calling service, allowing customers to virtually browse products, with the brand’s delivery staff bringing the selected pieces to their doorstep for evaluation and purchase.
Future Ambitions:
Looking ahead, PP Jewellers has ambitious plans for expansion, both within India and beyond its borders. The company aspires to lead the Indian jewellery market, even as it competes with a diverse array of brands making their mark in the country. PP Jewellers aims to open more stores and position itself as a formidable contender in the industry, building on its rich legacy and commitment to quality.
Pawan Gupta’s vision, dedication, and adaptability have played a pivotal role in the transformation and success of PP Jewellers. The brand’s ability to blend tradition with contemporary preferences positions it as a prominent player in the ever-evolving world of jewellery.